Terms of Service

Last Updated: November 19, 2025

Welcome to smmpod.com ("we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing, or using smmpod.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our services.

2. Description of Services

smmpod.com is a social media marketing (SMM) panel that provides social media marketing services including audience engagement, content promotion, and visibility enhancement through legitimate marketing strategies.

Our services include but are not limited to:

  • Followers growth
  • Likes and engagement
  • Views and impressions
  • Other social media promotional services

All services are delivered through legitimate advertising methods and organic promotion strategies.

3. Eligibility

  • You must be at least 18 years old to use our services
  • You must provide accurate and complete registration information
  • You must have the legal authority to enter into these Terms
  • You must not use our services for any unlawful purposes

4. User Accounts

Account Creation:

  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account
  • We reserve the right to suspend or terminate accounts that violate these Terms

Account Security:

  • Use strong passwords and keep them confidential
  • Do not share your account with others
  • Enable two-factor authentication if available

5. Payment and Refunds

Payment:

  • All payments must be made in advance through our accepted payment methods
  • Prices are subject to change without notice
  • You agree to pay all charges incurred under your account

Refunds:

  • Refunds are issued only in cases of service non-delivery due to our fault
  • Refund requests must be submitted within 7 days of order placement
  • Partial refunds may be issued for partially completed orders
  • No refunds will be provided for completed orders or user error

6. Service Delivery

  • Service delivery times are estimates and may vary
  • We strive to deliver services within the specified timeframe but do not guarantee exact delivery times
  • Delivery may be delayed due to factors beyond our control, including platform changes or technical issues
  • We are not responsible for fluctuations in social media metrics due to platform algorithms or user actions

7. User Responsibilities

You agree to:

  • Provide accurate social media account information for service delivery
  • Ensure your social media accounts comply with the respective platform's terms of service
  • Not use our services to promote illegal, harmful, or offensive content
  • Not attempt to manipulate, exploit, or abuse our services
  • Not resell our services without prior written permission

8. Prohibited Activities

You may not:

  • Use our services to violate any third-party rights or laws
  • Attempt to gain unauthorized access to our systems
  • Use bots, scripts, or automated tools to access our services
  • Engage in fraudulent activities or payment disputes without valid reason
  • Share copyrighted, defamatory, or illegal content through our services
  • Use our services to harass, threaten, or harm others

9. Third-Party Platforms

  • We are not affiliated with or endorsed by any social media platform (Instagram, Facebook, YouTube, TikTok, etc.)
  • Our services are provided independently and at your own risk
  • We are not responsible for actions taken by third-party platforms, including account suspensions or bans
  • You are solely responsible for complying with all third-party platform terms of service. We provide marketing and promotional services designed to enhance organic reach.

10. Intellectual Property

  • All content on smmpod.com, including logos, text, graphics, and software, is our property or licensed to us
  • You may not copy, reproduce, distribute, or create derivative works without our written permission
  • User-submitted content remains your property, but you grant us a license to use it for service delivery

11. Disclaimers

AS IS BASIS: Our services are provided "as is" without warranties of any kind, express or implied, including but not limited to:

  • Accuracy, reliability, or completeness of services
  • Uninterrupted or error-free operation
  • Results or outcomes from using our services

NO GUARANTEE:

  • We do not guarantee specific results from our services
  • Social media growth depends on multiple factors beyond our control
  • Results may vary based on content quality, platform algorithms, and audience behavior

12. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount you paid for the specific service in question
  • We are not responsible for loss of profits, revenue, data, or business opportunities
  • We are not liable for third-party platform actions, including account restrictions

13. Indemnification

You agree to indemnify and hold harmless smmpod.com, its owners, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights or platform terms of service

14. Service Modifications and Termination

  • We reserve the right to modify, suspend, or discontinue any service at any time without notice
  • We may terminate or suspend your account for violating these Terms
  • Upon termination, you forfeit any unused credits or pending orders

15. Privacy and Data Protection

  • We collect and process personal data as described in our Privacy Policy
  • We implement reasonable security measures to protect your information
  • We do not sell or share your personal information with third parties for marketing purposes
  • You consent to our collection and use of data as necessary for service delivery

16. Dispute Resolution

Governing Law: These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law provisions.

Arbitration: Any disputes arising from these Terms or our services shall be resolved through binding arbitration, except where prohibited by law.

Contact First: Before initiating any legal action, you agree to contact us to seek resolution through customer support.

17. Changes to Terms

  • We reserve the right to update these Terms at any time
  • Changes will be effective immediately upon posting
  • Continued use of our services after changes constitutes acceptance
  • We will notify users of material changes via email or website notification

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and smmpod.com regarding the use of our services.

20. Contact Information

For questions, concerns, or support regarding these Terms or our services:

Email: info@smmpod.com
Website: https://smmpod.com/
Support: ticket system

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