Privacy Policy

Last updated: 19 October 2026

This Privacy Policy explains how SmmPod (smmpod.com, "we", "us") collects, uses and protects your information when you visit our website or use our SMM panel services. By using smmpod.com you agree to this policy.

1. Information we collect

  • Account details – username, email address and password (stored in encrypted form) when you create an account.
  • Order details – the public links you submit (profile, post, video or channel links), the services you order and your order history.
  • Payment details – payment amount, method and transaction ID. Card, UPI and wallet payments are processed by third-party payment gateways; we do not store your full card number, CVV, UPI PIN or OTP.
  • Technical data – IP address, browser type, device information and login times, used for security and fraud prevention.
  • Support messages – information you share with us through tickets, Telegram or WhatsApp.

2. Information we never ask for

We never ask for the password of your Instagram, YouTube, Facebook, TikTok, Telegram or any other social media account. Our services only need a public link. If anyone claiming to be SmmPod asks for your social media password, UPI PIN or OTP, do not share it.

3. How we use your information

  • To create and manage your account and process your orders.
  • To credit payments to your balance and keep records of transactions.
  • To provide customer support and send important service updates.
  • To protect our website and users from fraud, abuse and unauthorised access.
  • To improve our services and website.

4. Sharing your information

We do not sell your personal information. We only share it when needed to run our service:

  • Payment providers – to process your payments.
  • Service providers – such as hosting and security services that help us operate the website.
  • Legal requirements – when required by law or to protect our rights and users.

5. Cookies

We use cookies to keep you signed in, remember your preferences and keep the website secure. Read our Cookies Policy for details.

6. Data security

We use encrypted connections (HTTPS), encrypted password storage and access controls to protect your information. No online service can guarantee 100% security, so please use a strong, unique password and keep it private.

7. Data retention

We keep account and order information while your account is active and for as long as needed for accounting, legal and fraud-prevention purposes. You can ask us to delete your account at any time.

8. Your rights

You can ask to access, correct or delete your personal information, or close your account, by contacting our support team. We will respond within a reasonable time.

9. Children

Our services are not intended for anyone under 18. We do not knowingly collect information from minors.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed.

11. Contact us

For privacy questions or requests, contact us on Telegram or WhatsApp, or open a ticket from your dashboard.