Refund Policy

Last updated: 20 October 2026

This Refund Policy explains when and how refunds are given on SmmPod (smmpod.com). Please read it before adding funds or placing orders.

1. Refunds go to your SmmPod balance only

All refunds are credited to your SmmPod account balance. Refunds are not sent back to your bank account, UPI, Paytm, card, PayPal, crypto wallet or any other original payment method. You can use your refunded balance to place new orders at any time.

2. Funds added to your balance

Money added to your account cannot be withdrawn or transferred back to your payment method. Please add only the amount you plan to spend. Our minimum deposit is ₹1, so you can start small.

3. When you get a refund

  • Cancelled orders – if an order is cancelled and not delivered, the full amount is credited to your balance.
  • Partial orders – if an order is only partly delivered, the amount for the undelivered quantity is credited to your balance.
  • Service unavailable – if we cannot complete an order because of a service or platform problem, the unused amount is credited to your balance.

4. When a refund is not possible

  • The order has been fully delivered.
  • The link was wrong, private, deleted or changed after ordering (for example, a private account or a removed post).
  • The username or link was changed while the order was running.
  • Two orders were placed on the same link at the same time.
  • Numbers dropped after delivery on a service with no refill period.

5. Drops and refills

Services with a refill period can be refilled for free during that period from your orders page. Drops on services without a refill period are not refunded. Check the refill details on each service before ordering.

6. Chargebacks and payment disputes

If you file a chargeback or payment dispute after adding funds, your account may be suspended and your balance frozen until the dispute is resolved. Please contact our support team first – most payment problems are fixed quickly.

7. How to request help

If you think an order should be refunded, contact our support team with your order ID on Telegram or WhatsApp, or open a ticket from your dashboard. See also our Terms and Disclaimer.